KingIce.com provides a 30 day warranty on all products. If for any reason you are not satisfied with your purchase, simple notify us by e-mail and we will immediately issue a return address. The following terms apply:
- Exchanges and Refunds will be accepted within 14 days of your original receipt of the order.
- Beyond 14 days ONLY EXCHANGES will be accepted within 30 days of the original receipt of the order.
- The products must be returned in new, resellable condition. Products that are altered or damaged(scratches, wreckage etc.) do not qualify and may be discarded.
- There will be a 15% restocking fee for all qualifiable refunds unless goods are defective or there is a shipping error.
- Shipping charges will not be refunded unless products are defective or there is a shipping error.
- If the leatherette boxes associated with certain products are not returned, the value of the box will be subtracted from the return.
All prices are subject to change. We apologize, but errors take place with inputting pricing data from time to time. If there is a mistake in pricing or any other information displayed on our site we reserve the right to correct it without obligation