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    Shipping Details

    To provide a smooth internet shopping experience, KingIce ships orders every business day, Monday through Friday. That means your purchase will be in the mail within three business day after the payment is confirmed.

    Shipping Method Price Estimated Delivery Time
    Standard  $5 4-8 business days
    Express* $10 3-4 business days
    2nd Day Air* $25 2 business days
    Overnight* $40 1 business day
    International Price Estimated Delivery Time
    Standard $14 7-21 business days
    Express $45 - $70 3-5 business days

    Terms & Conditions

    • Shipments to Alaska, Hawaii, Virgin Islands and Puerto Rico may require additional payment.

    • Express, 2nd Day Air, and Overnight shipments are NOT guaranteed.

    • Express, 2nd Day Air, and Overnight shipments will not be shipped to P.O. Boxes.

    • 2nd Day Air and Overnight packages are not delivered on weekends.

    • The shipping deadline for 2nd Day Air and Overnight shipments is 12 PM Pacific Time.

    • Store credit may be issued for items out of stock. Refunds for out of stock items will be issued upon request.

    • In the event that your order cannot be shipped, you will be contacted immediately by one of our customer service representative.

    • Orders will be processed and shipped within 3 business days. King Ice is closed on weekend and all major holidays.

    • You will receive an email confirmation with tracking information when your order is shipped.

    • KingIce reserves the right to cancel any order that appears suspicious or fraudulent. All fraudulent transactions will be reported to proper authorities.

    International Shipments

    • Free shipping promotions do not apply to international orders

    • International orders over $300 are subject to review and may be cancelled

    • Detailed tracking info is not available for standard international shipments.

    • Items shipped outside of the United States may be subject to duties, taxes, handling and/or other miscellaneous charges as defined by the country of import. These fees are not included in the cost of your order and therefore can not be reimbursed by King Ice.

    •King Ice gives USPS the opportunity to fulfill their delivery promise within the shipping time frame selected and paid for by the customer before taking further action on lost packages.

    • Customs regulations in the U.S.A. require that we display the full product value on the front of the package (this includes products that are purchased at a discounted price or are part of a promotion). Please check with your country’s customs office to determine what these additional costs will be prior to placing your order.