Lifetime Warranty

All King Ice products (excluding watches) come with a a lifetime warranty that covers breakage and manufacturer defect. King Ice watches come with a one year warranty.

Should you experience any issues with the build quality of your piece we offer a one time replacement, please reach out to our help team and we will take care of it for you.

Please note the lifetime warranty does not cover accidental damage or tarnishing. Missing stones will be covered for one year after the purchase date.

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Tarnish Resistant Lifetime Guarantee

Products marked tarnish resistant are guaranteed to not tarnish for life. Should your piece tarnish we will offer a one time replacement.

Please note that while these pieces come with tarnish resistant coatings, they still require the same care as all jewelry does. Please visit our learning page for how to care for your jewelry. Pieces that have been exposed to harsh chemicals or not cared for properly will not be covered.

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